ABOUT US

Who We Are

We care about animals and the communities they live in.

Founded in 2017, Urban Tails began with a mission to rescue at-risk senior and special needs animals while raising awareness about animal welfare. Over the past eight years, we’ve achieved that mission and more, thanks to the support of our community.

Today, Urban Tails focuses on serving communities across Southern and Northern Ontario, offering a range of services, including animal management support, animal care assistance, pet food bank programs, veterinary care, and more. We also operate a low-volume rehoming program, supported by dedicated foster homes and our partner rescue network.

We are supported by a dedicated volunteer team.

We are entirely volunteer based. Each member of our organization works full time in addition to the work we do for the animals. We really, really love animals.

We lead with compassion and empathy.

Our team leads with empathy in everything we do.

We believe understanding the unique needs of animals, people, and communities starts with a compassionate approach. Everyone’s story is different, and we’re here to listen. Whether we’re helping animals or the people who love them, our commitment is unwavering, no matter the situation.

And lastly, we believe the only lasting change we will make in the lives on animals starts within the community.

Our community programs are at the forefront of our operations.

By supporting communities and providing access to resources, we hope to empower pet owners and bring positive change.

Meet the Team

Meet the Team •

BIANCA
Founder/ Executive Director

LOUISE L.
Director of H.R

JACKY T.
Director of Operations

RACHEL R.
Process Advisor

ANA A.
Medical Manager

SHAUNA P.
Foster & Adoptions Manager

COURTNEY R.
Foster & Adoptions Advisor

KAT S.
Interview Manager

ANNA I.
Social Media

MARIANA G.
Operations Manager